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Contained in this bumper model, i stress some of the key ACCC measures and outcomes as the the next 1 / 2 of 2023 and particular fresh proceedings to keep on your radar to own 2024.

The new Government Legal drives the issue domestic – Mazda penalised $11.5 million to possess not the case and you may misleading representations from the user promises

Toward , the new Federal Legal bought Mazda Australian continent Pty Ltd (Mazda) to blow $eleven.5 million within the penalties to own getting into mistaken or misleading carry out and you can and also make not the case or mistaken representations so you can nine people regarding their individual be certain that legal rights.

Anywhere between 2013 and you can 2017, 9 consumers educated repeating and you may significant problems the help of its Mazda auto in this couple of years of pick. Whenever these customers asked a refund or a replacement auto, Mazda portrayed your only cures readily available was basically an automobile fix, a partial refund of the car’s purchase price or a replacement vehicle (into standing that consumer made a critical commission and you may had already made an effort to fix the automobile several times).

Due to the fact the past administration wrap-upwards, this new ACCC provides remaining hectic on the consumer legislation front, issuing infringement notices, recognizing courtroom enforceable efforts and you will instituting legal proceeding for much more serious make

Into , the Federal Legal passed the liability choice finding that Mazda got made forty two not true representations inside the contravention off parts 18 and you may 29(1)(m) of your Australian Individual Laws (ACL). This new not the case representations had been put into one or two groups:

  1. those people regarding lifetime or effect of the consumer pledges; and